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SHIPPING POLICY

At Madox James, we are committed to delivering your order efficiently and securely. Please review our shipping policy below.

Order Confirmation

Once you place an order with Madox James, an automatic order confirmation will be sent to you via email. This confirmation indicates that we have successfully received your order and that it is being processed.

Processing & Shipping

All orders are processed promptly after confirmation.
Orders are shipped according to our standard delivery timelines once processing is complete.

Delivery Time

Estimated delivery time is 5 to 8 business days from the date of order confirmation.
Delivery times may vary slightly depending on location, courier service, or unforeseen circumstances.

Free Shipping

Madox James offers free shipping on all orders, with no minimum purchase required.
Shipping costs are fully covered by us and will be automatically applied at checkout.

Shipping Coverage

We currently ship to all eligible locations supported by our courier partners.
Customers are responsible for providing accurate and complete shipping information at checkout.

Delays & Responsibility

While we strive to meet all delivery timelines, Madox James is not responsible for delays caused by courier services, customs clearance, weather conditions, or incorrect shipping details provided by the customer.