Terms of service

TERMS & CONDITIONS

All goods to be delivered are subject to stock availability and authorization of your payment. The goods purchased will be delivered within 5–8 working days after we receive your order.

Payment can be made using any of the options listed on the website.

Welcome to Madox James!
By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website.

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1. GENERAL

These Terms and Conditions apply to all users of our website and to all purchases made through it. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy.

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2. PRODUCT INFORMATION

We make every effort to display our products as accurately as possible. However, please note:
• Product colors, materials, and textures shown on the website may slightly differ from the actual product due to photography, lighting, screen display settings, and other factors.
• All product descriptions, images, and specifications are provided for general information only and may be subject to change without notice.

We do not guarantee that your monitor’s display of any color will be accurate.

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3. SHOE SOLE DESIGN DISCLAIMER

At Madox James, we are committed to continuous product improvement and innovation. As a result, comfort technologies and materials may be regularly updated to enhance quality and performance.

Please note:
• The sole design, texture, or pattern of the product you receive may differ from the product images displayed on our website.
• These changes are due to ongoing design development and improved manufacturing techniques.
• Such variations are not considered defects and do not qualify as a reason for return or exchange.

We appreciate your understanding as we continue to refine our products for your benefit.

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4. PRICING AND AVAILABILITY

All prices listed on the website are subject to change without notice. We reserve the right to modify or discontinue any product at any time without liability. In the event that a product is out of stock, we will notify you as soon as possible.

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5. ORDERS AND PAYMENTS

All orders are subject to acceptance and availability.
Payment must be made in full before shipment or can be made on delivery, where applicable.
We reserve the right to refuse or cancel any order at our discretion.

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6. SHIPPING AND DELIVERY

Delivery times are estimates only and may vary depending on location and courier service.
We are not responsible for delays caused by shipping carriers or unforeseen circumstances beyond our control.

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7. RETURNS AND EXCHANGES

We accept returns or exchanges in accordance with our Return Policy.
Please refer to our Return Policy page for detailed information.

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8. INTELLECTUAL PROPERTY

All content on this website, including logos, images, text, and designs, is the property of Madox James and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use any content without our prior written consent.

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9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Madox James shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our website or products.

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10. CHANGES TO TERMS

We reserve the right to update or modify these Terms & Conditions at any time.
Any changes will be effective immediately upon posting on this site. Continued use of the site constitutes acceptance of the updated Terms and Conditions.